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Research output per year

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Personal profile

Personal profile

Mandi is a researcher and lecturer with a special interest in the emotional demands (emotion work), people skills (Affective Abilities) required, and organisational contexts (power-relations) in people-centric service work. She explores these concepts in organised outdoor experiences, youth & community development, recreation and leisure contexts. Her work explores everyday work experiences through sociological concepts to offer fresh insights to ethical and sustainable employment, leadership and higher education for current and future work.

Research Interests

Emotional Labour and Emotion Work

Soft Skills & Affective Abilities

Post-structuralism & Foucault

Qualitative Methodologies

Residential and Vacation Camp

Adventure Education & Outdoor Learning


Youth Development 

Youth Employment

Emerging workforces, Employability & Graduate attributes


Education/Academic qualification

Tourism, Hotel and Sport Management, PhD, Griffith University Queensland

Award Date: 28 Apr 2016


  • HM Sociology
  • post-structuralism
  • emotion work
  • power relations
  • discourse
  • performativity
  • embodiment
  • Affective Abilities
  • ethics
  • GV Recreation Leisure
  • outdoor recreation
  • service provision
  • hotel/hospitality
  • LB2300 Higher Education
  • employability
  • graduate attributes
  • personal development

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Research Output

Becoming and Being a Camp Counsellor: Discourse, Power Relations and Emotions

Baker, M., 2020, Palgrave Macmillan Ltd. (Series Title: Leisure Studies in a Global Era)

Research output: Book/ReportBook

  • The Palgrave international handbook of women and outdoor learning

    Baker, M., 2019, In : Annals of Leisure Research. 1 p.

    Research output: Contribution to journalArticle

    All in good fun: governing camp experiences through discourses of ‘good’ and ‘fun’

    Baker, M., Fullagar, S. & O’Brien, W., 15 Nov 2018, In : Leisure Studies. 38, 2, p. 260-273 14 p.

    Research output: Contribution to journalArticle

  • Open Access