Accepting PhD Students

PhD projects

Service Management, Value creation, Complex Service ecosystems, Internal marketing and Knowledge Management, Health sector leadership, Service experience Management.

Calculated based on number of publications stored in Pure and citations from Scopus
20062023

Research activity per year

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Personal profile

Research Profile

Professor Margee Hume is the current Associate Dean of Higher Degree Research at Torrens University and has held numerous research leadership roles in the Australia university Sector. As a Professor of Strategy, she has a strong research profile in services management and digital service innovation in non-profit business and service industry ecosystems.

Her research is targeted to the complexity of service delivery, innovation and value creation. This work is specifically focused in complex ecosystems such as health, tourism and not for profit arts investigating customer experience management (CEM), touchpoints and value creation. 

This work has been supported by substantial funding. Hume also has extensive experience in supervising Higher Degree by Research students and developing and teaching advanced business research methods. 

Scopus H index 13

Google citations 

Citations30921559
h-index2519
i10-index3324

Research Interests

Service Management, Value creation, Complex Service ecosystems, Internal marketing and Knowledge Management, Health sector leadership, Service experience Management.

Education/Academic qualification

Business, Bachelor, Queensland University of Technology

PhD, University of Queensland

MBA, Master, University of Queensland

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