Projects per year
Personal profile
Research Interests
Collaboration with hospitality institutions and hotel employers is a priority in all Dr Presbury's research. She is the research supervisor for four PhD projects; topics include Guest experience in luxury accommodation, Leadership for hotel millennials, Revenue management strategies in hotels, and Digital experiences by tourists.
Personal profile
Rajka Presbury came to academe after a successful career in hotel management. She received her PhD in service quality in the hotel sector from Western Sydney University and then joined the academic team to create a Hotel Master’s Program. Her research interest has predominantly been in service quality and service experience, exploring perceptions of customers, managers and employees in hotels. More recently, she become fascinated by the triadic service relationship of educational institutions, corporate service providers and students as current and future employees of the hospitality industry. Thus exploring topics such as Work Integrated Learning and Mentoring.
Dr Presbury was awarded the Laureate Australia Professor Sussan Holland Fellowship at Torrens University Australia in 2016-1017. She is also on the current auditor panel for the International Centre of Excellence Tourism Hospitality Education, which has taken her to Europe and Asia to collaborate with International Hospitality Programs and accreditation agencies.
THE-ICE URL: http://the-ice.org/our-team/the-ice-assessment-panel-auditors/
Education/Academic qualification
Master, Australian National University
Award Date: 31 Dec 2013
PhD, Western Sydney University
Award Date: 31 Dec 2010
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Network
Recent external collaboration on country level. Dive into details by clicking on the dots.
Projects
Building inclusive service in tourism and hospitality
Scerri, M., Presbury, R., Lee, C. & Brennan, A.
Project: Research
Bushfire preparedness by hospitality operators in NSW
Scerri, M., Presbury, R. & Frawley, T.
Project: Research
Research Output
Airbnb Superhosts' talk in commercial homes
Scerri, M. A. & Presbury, R., Jan 2020, In : Annals of Tourism Research. 80, 102827.Research output: Contribution to journal › Article
1
Citation
(Scopus)
An application of the mentoring framework to investigate the effectiveness of mentoring programs between industry mentors and student mentees in hospitality
Scerri, M., Presbury, R. & Goh, E., Dec 2020, In : Journal of Hospitality and Tourism Management. 45, p. 143-151 9 p.Research output: Contribution to journal › Article
Mentoring for Quality Enhancement and Fostering Industry-Ready Graduates in Higher Education
Presbury, R. & Scerri, M., 2020, Quality Management Principles and Policies in Higher Education. Baporikar, N. & Sony, M. (eds.). Hershey, PA: IGI Global Publishing, p. 263-286 24 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
The paradox of leading a multi-generational workforce in the hotel sector
Vera Laime, M., Presbury, R., Pawson, S. & Scerri, M., 2020, CAUTHE 30th Annual Conference: 20:20 Vision: New Perspectives on the diversity of Hospitality, Tourism and Events: Auckland University of Technology.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Perceptions of authenticity: Australian luxury specialist accommodation experiences
Manfreda, A., Presbury, R. & Richardson, S., 2019, CAUTHE 2019: Sustainability of Tourism, Hospitality & Events in a Disruptive Digital Age: Proceedings of the 29th Annual Conference. Cairns, Australia: Central Queensland UniversityResearch output: Chapter in Book/Report/Conference proceeding › Conference contribution
Prizes
Activities
HDR student Journeys
Rajka Presbury (Participant)
26 Jun 2020
Activity: PROFESSIONAL DEVELOPMENT › Internal Webinar/Workshop attendance › Professional Development
HDR Communicating your Research
Rajka Presbury (Participant)
28 Feb 2020
Activity: PROFESSIONAL DEVELOPMENT › Internal Webinar/Workshop attendance › Professional Development
Scholarship in Higher Education
Rajka Presbury (Participant)
31 Oct 2020
Activity: PROFESSIONAL DEVELOPMENT › External Webinar/Workshop attendance › Professional Development
Update on TUA Strategic Research Plan
Rajka Presbury (Participant)
20 Feb 2020
Activity: PROFESSIONAL DEVELOPMENT › Internal Webinar/Workshop attendance › Professional Development
Mixed Methods Research
Rajka Presbury (Participant)
11 Jun 2020
Activity: PROFESSIONAL DEVELOPMENT › Internal Webinar/Workshop attendance › Professional Development