• 37 Citations
  • 1 h-Index

Research output per year

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Personal profile

Research Interests

Collaboration with hospitality institutions and hotel employers is a priority in all Dr Presbury's research. She is the research supervisor for four PhD projects; topics include Guest experience in luxury accommodation, Leadership for hotel millennials, Revenue management strategies in hotels, and Digital experiences by tourists.

Personal profile

Rajka Presbury came to academe after a successful career in hotel management. She received her PhD in service quality in the hotel sector from Western Sydney University and then joined the academic team to create a Hotel Master’s Program. Her research interest has predominantly been in service quality and service experience, exploring perceptions of customers, managers and employees in hotels. More recently, she become fascinated by the triadic service relationship of educational institutions, corporate service providers and students as current and future employees of the hospitality industry. Thus exploring topics such as Work Integrated Learning and Mentoring.

Dr Presbury was awarded the Laureate Australia Professor Sussan Holland Fellowship at Torrens University Australia in 2016-1017. She is also on the current auditor panel for the International Centre of Excellence Tourism Hospitality Education, which has taken her to Europe and Asia to collaborate with International Hospitality Programs and accreditation agencies.

THE-ICE URL: http://the-ice.org/our-team/the-ice-assessment-panel-auditors/


Education/Academic qualification

Master, Australian National University

Award Date: 31 Dec 2013

PhD, Western Sydney University

Award Date: 31 Dec 2010

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Research Output

  • 37 Citations
  • 1 h-Index
  • 4 Chapter
  • 3 Article
  • 1 Conference contribution

Airbnb Superhosts' talk in commercial homes

Scerri, M. A. & Presbury, R., Jan 2020, In : Annals of Tourism Research. 80, 102827.

Research output: Contribution to journalArticle

  • 1 Citation (Scopus)

    Mentoring for Quality Enhancement and Fostering Industry-Ready Graduates in Higher Education

    Presbury, R. & Scerri, M., 2020, Quality Management Principles and Policies in Higher Education. Baporikar, N. & Sony, M. (eds.). Hershey, PA: IGI Global Publishing, p. 263-286 24 p.

    Research output: Chapter in Book/Report/Conference proceedingChapter

  • Perceptions of authenticity: Australian luxury specialist accommodation experiences

    Manfreda, A., Presbury, R. & Richardson, S., 2019, CAUTHE 2019: Sustainability of Tourism, Hospitality & Events in a Disruptive Digital Age: Proceedings of the 29th Annual Conference. Cairns, Australia: Central Queensland University

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • Work integrated learning in higher education hospitality courses

    Presbury, R., 30 Apr 2015, Educational Strategies for the Next Generation Leaders in Hotel Management. IGI Global Publishing, p. 249-269 21 p.

    Research output: Chapter in Book/Report/Conference proceedingChapter

  • Sustainable Human Resource Management

    Presbury, R., 2010, Understanding the Sustainable Development of Tourism, Edited Deborah Edwards and Janne J. Liburd. Published by Goodfellow Publishers Limited.. Edwards, D. (ed.). Goodfellow Publishers Limited, p. 89 - 109

    Research output: Chapter in Book/Report/Conference proceedingChapter


    Research Supervision Excellence

    Presbury, Rajka (Recipient), Dec 2019

    Prize: Honorary award