Applying external solutions to organizational development: Elearning as a platform for internal growth

Chandana R. Unnithan; Elsie S.K. Chan; Paula M.C. Swatman

doi:10.1007/978-0-387-35617-4

Applying external solutions to organizational development: Elearning as a platform for internal growth

Chandana R. Unnithan, Elsie S.K. Chan, Paula M.C. Swatman

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Innovations in technology have facilitated eLearning process development, bringing significant impact into education. eLearning is not simply putting study materials online on the Web, nor is it a substitute for traditional classroom teaching (KPMG, 2002). Businesses worldwide have been using eLearning as a facilitator in organisational development through knowledge sharing, especially in the area of web based training and project management. eLearning has also become a large area of potential business for many organisations. In this study, we explore how eLearning has helped an organisation based in India - Tata Interactive Systems (part of TATA conglomerate), which provides eLearning solutions for businesses locally and globally. In this single case study, we explored how the organisation has not only utilised eLearning as an internal development process, but also successfully converted this learning into business opportunities for itself. To study the development process, we have applied the process theories of Van De Ven and Poole (1995).

Original language	English
Title of host publication	Towards the Knowledge Society
Subtitle of host publication	eCommerce, eBusiness and eGovernment - 2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002
Publisher	Springer New York LLC
Pages	349-363
Number of pages	15
ISBN (Print)	9781475768619
DOIs	https://doi.org/10.1007/978-0-387-35617-4
Publication status	Published - 1 Jan 2003
Externally published	Yes
Event	2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002 - Lisbon, Portugal Duration: 7 Oct 2002 → 9 Oct 2002

Publication series

Name	IFIP Advances in Information and Communication Technology
Volume	105
ISSN (Print)	1868-4238

Conference

Conference	2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002
Country	Portugal
City	Lisbon
Period	7/10/02 → 9/10/02

Fingerprint

Keywords

Case study
eLearning
Life-cycle theory
Organisational change
Process theories
Teleology

Cite this

Unnithan, C. R., Chan, E. S. K., & Swatman, P. M. C. (2003). Applying external solutions to organizational development: Elearning as a platform for internal growth. In Towards the Knowledge Society: eCommerce, eBusiness and eGovernment - 2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002 (pp. 349-363). (IFIP Advances in Information and Communication Technology; Vol. 105). Springer New York LLC. https://doi.org/10.1007/978-0-387-35617-4

Unnithan, Chandana R. ; Chan, Elsie S.K. ; Swatman, Paula M.C. / Applying external solutions to organizational development : Elearning as a platform for internal growth. Towards the Knowledge Society: eCommerce, eBusiness and eGovernment - 2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002. Springer New York LLC, 2003. pp. 349-363 (IFIP Advances in Information and Communication Technology).

@inproceedings{91e7165062064f4b9214c94bdaebfbb5,

title = "Applying external solutions to organizational development: Elearning as a platform for internal growth",

abstract = "Innovations in technology have facilitated eLearning process development, bringing significant impact into education. eLearning is not simply putting study materials online on the Web, nor is it a substitute for traditional classroom teaching (KPMG, 2002). Businesses worldwide have been using eLearning as a facilitator in organisational development through knowledge sharing, especially in the area of web based training and project management. eLearning has also become a large area of potential business for many organisations. In this study, we explore how eLearning has helped an organisation based in India - Tata Interactive Systems (part of TATA conglomerate), which provides eLearning solutions for businesses locally and globally. In this single case study, we explored how the organisation has not only utilised eLearning as an internal development process, but also successfully converted this learning into business opportunities for itself. To study the development process, we have applied the process theories of Van De Ven and Poole (1995).",

keywords = "Case study, eLearning, Life-cycle theory, Organisational change, Process theories, Teleology",

author = "Unnithan, {Chandana R.} and Chan, {Elsie S.K.} and Swatman, {Paula M.C.}",

year = "2003",

month = jan

day = "1",

doi = "10.1007/978-0-387-35617-4",

language = "English",

isbn = "9781475768619",

series = "IFIP Advances in Information and Communication Technology",

publisher = "Springer New York LLC",

pages = "349--363",

booktitle = "Towards the Knowledge Society",

note = "2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002 ; Conference date: 07-10-2002 Through 09-10-2002",

}

Unnithan, CR, Chan, ESK & Swatman, PMC 2003, Applying external solutions to organizational development: Elearning as a platform for internal growth. in Towards the Knowledge Society: eCommerce, eBusiness and eGovernment - 2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002. IFIP Advances in Information and Communication Technology, vol. 105, Springer New York LLC, pp. 349-363, 2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002, Lisbon, Portugal, 7/10/02. https://doi.org/10.1007/978-0-387-35617-4

Applying external solutions to organizational development : Elearning as a platform for internal growth. / Unnithan, Chandana R.; Chan, Elsie S.K.; Swatman, Paula M.C.

Towards the Knowledge Society: eCommerce, eBusiness and eGovernment - 2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002. Springer New York LLC, 2003. p. 349-363 (IFIP Advances in Information and Communication Technology; Vol. 105).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

T1 - Applying external solutions to organizational development

T2 - 2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002

AU - Unnithan, Chandana R.

AU - Chan, Elsie S.K.

AU - Swatman, Paula M.C.

PY - 2003/1/1

Y1 - 2003/1/1

N2 - Innovations in technology have facilitated eLearning process development, bringing significant impact into education. eLearning is not simply putting study materials online on the Web, nor is it a substitute for traditional classroom teaching (KPMG, 2002). Businesses worldwide have been using eLearning as a facilitator in organisational development through knowledge sharing, especially in the area of web based training and project management. eLearning has also become a large area of potential business for many organisations. In this study, we explore how eLearning has helped an organisation based in India - Tata Interactive Systems (part of TATA conglomerate), which provides eLearning solutions for businesses locally and globally. In this single case study, we explored how the organisation has not only utilised eLearning as an internal development process, but also successfully converted this learning into business opportunities for itself. To study the development process, we have applied the process theories of Van De Ven and Poole (1995).

AB - Innovations in technology have facilitated eLearning process development, bringing significant impact into education. eLearning is not simply putting study materials online on the Web, nor is it a substitute for traditional classroom teaching (KPMG, 2002). Businesses worldwide have been using eLearning as a facilitator in organisational development through knowledge sharing, especially in the area of web based training and project management. eLearning has also become a large area of potential business for many organisations. In this study, we explore how eLearning has helped an organisation based in India - Tata Interactive Systems (part of TATA conglomerate), which provides eLearning solutions for businesses locally and globally. In this single case study, we explored how the organisation has not only utilised eLearning as an internal development process, but also successfully converted this learning into business opportunities for itself. To study the development process, we have applied the process theories of Van De Ven and Poole (1995).

KW - Case study

KW - eLearning

KW - Life-cycle theory

KW - Organisational change

KW - Process theories

KW - Teleology

UR - http://www.scopus.com/inward/record.url?scp=84904259932&partnerID=8YFLogxK

U2 - 10.1007/978-0-387-35617-4

DO - 10.1007/978-0-387-35617-4

M3 - Conference contribution

SN - 9781475768619

T3 - IFIP Advances in Information and Communication Technology

SP - 349

EP - 363

BT - Towards the Knowledge Society

PB - Springer New York LLC

Y2 - 7 October 2002 through 9 October 2002

ER -

Unnithan CR, Chan ESK, Swatman PMC. Applying external solutions to organizational development: Elearning as a platform for internal growth. In Towards the Knowledge Society: eCommerce, eBusiness and eGovernment - 2nd IFIP Conference on E-Commerce, E-Business, E-Government, 13E 2002. Springer New York LLC. 2003. p. 349-363. (IFIP Advances in Information and Communication Technology). https://doi.org/10.1007/978-0-387-35617-4

Access to Document

10.1007/978-0-387-35617-4

Link to publication in Scopus