“Band-Aid Teaching”: Exploring emotional online teaching experiences of hospitality educators

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


While recent studies have been conducted on online education and emergency remote teaching resulting from the disruptions of the COVID-19 pandemic, limited attention has been given to hospitality education, and specifically to the experiences of educators transitioning from a traditional face-to face to an online teaching model. This study explores the online teaching experiences of hospitality educators, including the determinants, drivers, and strategies adopted in this transition. Through an analysis of sixteen qualitative interviews, the preliminary findings of this study highlight the emotion-laden nature of educators’ experiences, affected by personal and situational factors, and triggered by positive and negative drivers perceived in relation to teaching hospitality online. Strategies utilised to cope with this transition, which have led to the adoption of a “Band-Aid teaching” approach, are also explored.
Original languageEnglish
Title of host publicationCAUTHE 2022: Shaping the Next Normal in Tourism, Hospitality and Events
Publication statusPublished - Feb 2022


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