Blending Environmental Management and Service Quality in Five Star Hotels: A Conceptual Model Design

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	CAUTHE National Conference: Tourism: Creating a Brilliant Blend
Publisher	University of South Australia
Publication status	Published - 2011
Externally published	Yes

Cite this

@inproceedings{d387e7f1b30e46c7bfb0010f384b35b5,

title = "Blending Environmental Management and Service Quality in Five Star Hotels: A Conceptual Model Design",

author = "Madalyn Scerri and Genevieve Lovell",

year = "2011",

language = "English",

booktitle = "CAUTHE National Conference: Tourism: Creating a Brilliant Blend",

publisher = "University of South Australia",

}