Blending Environmental Management and Service Quality in Five Star Hotels: A Conceptual Model Design

Madalyn Scerri, Genevieve Lovell

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Original languageEnglish
Title of host publicationCAUTHE National Conference: Tourism: Creating a Brilliant Blend
PublisherUniversity of South Australia
Publication statusPublished - 2011

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