Cultural competencies of hospitality employees: The moderating effect of gratitude of guests on their return intentions

Aaron Hsiao, Emily Ma, Mandi Baker

Research output: Contribution to conference › Paper

Original language	English
Publication status	Published - 2022
Event	Council for Australasian Tourism and Hospitality Education (CAUTHE) - Online Duration: 7 Feb 2022 → 9 Feb 2022

Conference	Council for Australasian Tourism and Hospitality Education (CAUTHE)
Period	7/02/22 → 9/02/22

Cite this

@conference{b10de0c5f15249faa2270c439e486bd4,

title = "Cultural competencies of hospitality employees: The moderating effect of gratitude of guests on their return intentions",

author = "Aaron Hsiao and Emily Ma and Mandi Baker",

year = "2022",

language = "English",

note = "Council for Australasian Tourism and Hospitality Education (CAUTHE) ; Conference date: 07-02-2022 Through 09-02-2022",

}