Online education is growing rapidly due to faster Internet connections, a higher uptake of broadband Internet and greater IT literacy. However, effective online education can only be achieved through a considered approach that connects learners through collaboration, interaction, participation, personalisation and productivity. Swinburne Online is a recent player in the field of online education and is borne through a partnership between Swinburne University of Technology and SEEK Limited. Swinburne Online provides a model of online education that adheres to state of the art research. It uses Gilly Salmon's five stage model of online learning combined with a supportive environment for learners. The venture to date has seen a rapid development of online courses but has not been without challenges.