@inproceedings{40cee942f9eb418e8f204ae69ffb50c1,
title = "Digital transformation in product service system for kids. design tools for emerging needs",
abstract = "This paper presents findings and discussion of the research conducted in 2018 by the Observatory Kids&Toys of Politecnico of Milan with the aim to understand the problems and emerging needs in the design sector linked to children in the digital transformation era. The main focus is to highlight the impact that the human-centered design approach can have in the creation of new scenarios and innovative use of digital technologies for kids. Consequently, to design new Product Service System more in line with the needs and the new behaviours of kids and parents. In this sense, the research has identified how much is changing the dialogue between companies in toys sector and their customers (adults and children).",
keywords = "Children needs, Design for kids, Digital transformation, Human-centered design, Product service system",
author = "Benedetta Terenzi and Arianna Vignati",
note = "Publisher Copyright: {\textcopyright} Springer Nature Switzerland AG 2020.; 3rd International Conference on Intelligent Human Systems Integration, IHSI 2020 ; Conference date: 19-02-2020 Through 21-02-2020",
year = "2020",
doi = "10.1007/978-3-030-39512-4_36",
language = "English",
isbn = "9783030395117",
series = "Advances in Intelligent Systems and Computing",
publisher = "Springer",
pages = "228--234",
editor = "Tareq Ahram and Waldemar Karwowski and Alberto Vergnano and Francesco Leali and Redha Taiar",
booktitle = "Intelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020",
}