E-business and dot.com driven transformation-A comparison of Australian and Indian experiences in the telecom sector

Chandana R. Unnithan, Paula M.C. Swatman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The global telecommunications sector has been transforming rapidly as a result of deregulation; privatisation; competition from smaller telcos due to their ability to list on NASDAQ index; convergence of media and communication sectors; and driven by rapid uptake of Internet-related activities. Like many businesses, telcos expected to increase market capitalisation through dot.com floats, perceived broadly as a measure of profitability. Despite the recent spate of dot.com crashes, telcos have been actively promoting dot.coms, and even developing electronic markets. Our exploratory study investigates this phenomenon, studying the eBusiness driven transformation, taking into account the move towards new technologies such as broadband delivery. The paper describes our qualitative, document-based investigation of the Australian and Indian telecom sectors, together with a preliminary quantitative analysis of the impact of dot.coms on market capitalisation within the sector. We have applied the theory of Transaction Cost Economics to the quantitative analysis to explain the reduction of costs through dot.com floats. Further, by applying theories of telecoms liberalisation, such as neo-liberal and alternative accounts (Bagchi, 2000); theories of adoption such as innovation-diffusion (Roger, 1995) and catch-up, forge-ahead, fall-behind theory (Abramovitz, 1986) to the synthesised findings, we have derived cross-economy perspectives in the eBusiness driven growth of the telecoms sector. The paper provides practical assistance to telcos and policy makers in the economies reviewed and have the potential to contribute to academic research in eBusiness and telecommunications more generally.

Original languageEnglish
Title of host publicationSeeking Success in E-Business
Subtitle of host publicationA Multidisciplinary Approach - IFIP TC8/WG8.4 2nd Working Conference on E-Business: Multidisciplinary Research and Practice
PublisherSpringer New York LLC
Pages131-152
Number of pages22
ISBN (Print)9781475764932
DOIs
Publication statusPublished - 1 Jan 2003
Externally publishedYes
EventIFIP TC8/WG8.4 2nd Working Conference on E-Business: Multidisciplinary Research and Practice - Copenhagen, Denmark
Duration: 9 Jun 200211 Jun 2002

Publication series

NameIFIP Advances in Information and Communication Technology
Volume123
ISSN (Print)1868-4238

Conference

ConferenceIFIP TC8/WG8.4 2nd Working Conference on E-Business: Multidisciplinary Research and Practice
CountryDenmark
CityCopenhagen
Period9/06/0211/06/02

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  • Cite this

    Unnithan, C. R., & Swatman, P. M. C. (2003). E-business and dot.com driven transformation-A comparison of Australian and Indian experiences in the telecom sector. In Seeking Success in E-Business: A Multidisciplinary Approach - IFIP TC8/WG8.4 2nd Working Conference on E-Business: Multidisciplinary Research and Practice (pp. 131-152). (IFIP Advances in Information and Communication Technology; Vol. 123). Springer New York LLC. https://doi.org/10.1007/978-0-387-35692-1