Filling the gaps: Patterns of formal and informal participation

Keith Townsend, Adrian Wilkinson, John Burgess

Research output: Contribution to journalArticlepeer-review

40 Citations (Scopus)

Abstract

Industrial relations scholarship has traditionally privileged union forms of employee participation. In more recent years there has been a shift to understand the role of participation in non-union firms. This article develops theory on employee participation through analysis of an Australian case study in the hotel sector. The authors find that formal participation mechanisms are useful and essential for both employees and managers, however formal participation leaves behind gaps which are partially filled with informal voice exchanges between employees and their managers.

Original languageEnglish
Pages (from-to)337-354
Number of pages18
JournalEconomic and Industrial Democracy
Volume34
Issue number2
DOIs
Publication statusPublished - May 2013
Externally publishedYes

Keywords

  • Employee participation
  • employee voice
  • human resource management

Fingerprint

Dive into the research topics of 'Filling the gaps: Patterns of formal and informal participation'. Together they form a unique fingerprint.

Cite this