Impact of discrepancies in effective written communication on organizational quality of geographically dispersed software organizations in software industry of Pakistan

Adnan Akram, Ali Ahsan

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Many of the organizations in software industry of Pakistan are involved in offshore development (and many are geographically dispersed) and usually teams in such organizations are also geographically dispersed. Effective and efficient written communication is extremely necessary for the organizational quality of these geographically dispersed organizations. Written communication in such organizations is not only important for quality of engineering process (Software Development Life Cycle), but is also equally important for core fundamental processes such as project management, product management, functional management Etc. In other words; offshore and geographically dispersed organizations need to understand and eliminate problems in written communication for improved quality of people, processes, projects, products and thereby the overall organization. In order to address this problem; this paper aims in identifying the impact of ineffective written communication on organizational quality for geographically dispersed software organizations and for organizations involved in offshore development in software industry of Pakistan.

Original languageEnglish
Title of host publicationWMSCI 2009 - The 13th World Multi-Conference on Systemics, Cybernetics and Informatics, Jointly with the 15th International Conference on Information Systems Analysis and Synthesis, ISAS 2009 - Proc.
Pages81-85
Number of pages5
Publication statusPublished - 1 Dec 2009
Externally publishedYes
Event13th World Multi-Conference on Systemics, Cybernetics and Informatics, WMSCI 2009, Jointly with the 15th International Conference on Information Systems Analysis and Synthesis, ISAS 2009 - Orlando, FL, United States
Duration: 10 Jul 200913 Jul 2009

Publication series

NameWMSCI 2009 - The 13th World Multi-Conference on Systemics, Cybernetics and Informatics, Jointly with the 15th International Conference on Information Systems Analysis and Synthesis, ISAS 2009 - Proc.
Volume2

Conference

Conference13th World Multi-Conference on Systemics, Cybernetics and Informatics, WMSCI 2009, Jointly with the 15th International Conference on Information Systems Analysis and Synthesis, ISAS 2009
CountryUnited States
CityOrlando, FL
Period10/07/0913/07/09

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Keywords

  • IT Industry Etc
  • Organizational Quality
  • Pakistan
  • Written Communication

Cite this

Akram, A., & Ahsan, A. (2009). Impact of discrepancies in effective written communication on organizational quality of geographically dispersed software organizations in software industry of Pakistan. In WMSCI 2009 - The 13th World Multi-Conference on Systemics, Cybernetics and Informatics, Jointly with the 15th International Conference on Information Systems Analysis and Synthesis, ISAS 2009 - Proc. (pp. 81-85). (WMSCI 2009 - The 13th World Multi-Conference on Systemics, Cybernetics and Informatics, Jointly with the 15th International Conference on Information Systems Analysis and Synthesis, ISAS 2009 - Proc.; Vol. 2).