Mentoring for Quality Enhancement and Fostering Industry-Ready Graduates in Higher Education

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


Mentoring programs play a valuable role in higher education. Formal mentoring processes and relationships increase the overall perceived quality of an educational program and the professional success of new hotel management graduates. To evaluate an established mentoring program in higher education, a single case study of the Blue Mountains International Hotel Management School at Torrens University Australia (BMIHMS @TUA) was developed and that is presented and discussed in this chapter. The evaluation of the mentoring program found that mentoring relationships enable mentees to build knowledge and skills, develop networking opportunities, build confidence, and gain self-reflection abilities. The chapter offers insights and recommendations for higher education institutions to consider when setting up mentoring programs. The knowledge gained through this research will assist higher education institutions to better prepare students for a transition to work through mentoring whilst enhancing the quality of educational courses.
Original languageEnglish
Title of host publicationQuality Management Principles and Policies in Higher Education
EditorsNeeta Baporikar , Michael Sony
Place of PublicationHershey, PA
PublisherIGI Global Publishing
Number of pages24
ISBN (Electronic) 9781799810193
ISBN (Print) 9781799810179
Publication statusPublished - 2020


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