Radio frequency identification technology as an analytical lens and solution in hospitals: A novel approach in BPR/BPM

Chandana Unnithan, Bardo Fraunholz

Research output: Chapter in Book/Report/Conference proceedingChapter

2 Citations (Scopus)

Abstract

Radio Frequency Identification-an object recognition technology-has been explored by hospitals worldwide in the past decade for inventory management. As this technology became accepted with successful pilots, integrating the technology with other applications within hospitals gained momentum. For this purpose, however, it is necessary to revise existing processes that are impacted by RFID. The standard approach in business process management is to redesign the existing processes to plug-in the technology and implement the new process with the technology. In this chapter, the authors provide a novel perspective in Business Process Redesign and Management that RFID may not only be a technology solution, but also an analytical lens to review the existing processes within hospitals such that existing inconsistencies may be revealed and an opportunity presented to address them.

Original languageEnglish
Title of host publicationHealthcare Informatics and Analytics
Subtitle of host publicationEmerging Issues and Trends
PublisherIGI Global Publishing
Pages194-211
Number of pages18
ISBN (Electronic)9781466663176
ISBN (Print)1466663162, 9781466663169
DOIs
Publication statusPublished - 31 Jul 2014
Externally publishedYes

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Unnithan, C., & Fraunholz, B. (2014). Radio frequency identification technology as an analytical lens and solution in hospitals: A novel approach in BPR/BPM. In Healthcare Informatics and Analytics: Emerging Issues and Trends (pp. 194-211). IGI Global Publishing. https://doi.org/10.4018/978-1-4666-6316-9.ch010