The effect of conflict and self-efficacy on job performance

C. C. Lee, C. H. Tung, Z. C. Chen, G. R. Chen, T. Y. Chen, L. R. Yong

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This study employed a Structural Equation Model (SEM) to investigate the causal relationship between relationship conflicts, self-efficacy, and job performance. An effective sample of 247 questionnaires was collected from the 450 total that were distributed to real estate agents for a response rate of 54.9%. The empirical results showed that relationship conflicts have a significant negative effect on self-efficacy, task conflicts have a significant positive effect on job satisfaction, and relationship conflicts have a significant negative effect on job satisfaction. This study used relationship conflicts and task conflicts as exogenous variables and combined them with the job performance model, obtaining good explanatory power in the empirical results.

Original languageEnglish
Title of host publicationSystems and Computer Technology - Proceedings of the 2014 International Symposium on Systems and Computer Technology, ISSCT 2014
EditorsChunlei Ji, Qiang Sun, Yuan Ren, Xin Wang, Xiaodong Liu, Yunfei Chen, Lipo Wang
PublisherCRC Press/Balkema
Pages209-213
Number of pages5
ISBN (Print)9781138028722
Publication statusPublished - 1 Jan 2015
Externally publishedYes
EventInternational Symposium on Systems and Computer Technology, ISSCT 2014 - Shanghai, China
Duration: 15 Nov 201417 Nov 2014

Publication series

NameSystems and Computer Technology - Proceedings of the 2014 International Symposium on Systems and Computer Technology, ISSCT 2014

Conference

ConferenceInternational Symposium on Systems and Computer Technology, ISSCT 2014
CountryChina
CityShanghai
Period15/11/1417/11/14

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  • Cite this

    Lee, C. C., Tung, C. H., Chen, Z. C., Chen, G. R., Chen, T. Y., & Yong, L. R. (2015). The effect of conflict and self-efficacy on job performance. In C. Ji, Q. Sun, Y. Ren, X. Wang, X. Liu, Y. Chen, & L. Wang (Eds.), Systems and Computer Technology - Proceedings of the 2014 International Symposium on Systems and Computer Technology, ISSCT 2014 (pp. 209-213). (Systems and Computer Technology - Proceedings of the 2014 International Symposium on Systems and Computer Technology, ISSCT 2014). CRC Press/Balkema.