The role of knowledge management (KM) in aged care informatics: Crafting the knowledge organization

Margee Hume, Craig Hume, Paul Johnston, Jeffrey Soar, Jon Whitty

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

1 Citation (Scopus)


Aged care is projected to be the fastest-growing sector within the health and community care industries (Reynolds, 2009). Strengthening the care-giving workforce, compliance, delivery, and technology is not only vital to our social infrastructure and improving the quality of care, but also has the potential to drive long-term economic growth and contribute to the Gross Domestic Product (GDP). This chapter examines the role of Knowledge Management (KM) in aged care organizations to assist in the delivery of aged care. With limited research related to KM in aged care, this chapter advances knowledge and offers a unique view of KM from the perspective of 22 aged care stakeholders. Using in-depth interviewing, this chapter explores the definition of knowledge in aged care facilities, the importance of knowledge planning, capture, and diffusion for accreditation purposes, and offers recommendations for the development of sustainable knowledge management practice and development.

Original languageEnglish
Title of host publicationHealthcare Informatics and Analytics
Subtitle of host publicationEmerging Issues and Trends
PublisherIGI Global Publishing
Number of pages19
ISBN (Electronic)9781466663176
ISBN (Print)1466663162, 9781466663169
Publication statusPublished - 31 Jul 2014
Externally publishedYes


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